# LP-CRM

Connect LP-CRM so the agent creates orders with products and searches the catalog

> Full REST + WebSocket API reference: https://api.happ.tools/reference

LP-CRM is a CRM for lead-generation stores. Connected, the agent creates orders with products right from the conversation and searches the LP-CRM catalog. There is no customer search and no call log.

## Before you start [#before-you-start]

* **Both API keys** — in the LP-CRM cabinet under **Settings** > **System**: the incoming key accepts new orders, the outgoing key lets the agent read statuses and the catalog.

## Connect [#connect]

1. **Integrations** > **Add Integration** > **LP-CRM**.
2. Fill in the address and both keys, then click **Connect**.

| Field            | Value                              |
| ---------------- | ---------------------------------- |
| LP CRM address   | e.g. `mycompany.lp-crm.biz`        |
| Incoming API key | 32 characters, for creating orders |
| Outgoing API key | 32 characters, for reading data    |

## After connecting [#after-connecting]

The card shows your LP-CRM address.

**I agree that Happ receives and stores this CRM's data** — optional. Ticked, Happ syncs contacts, deals, leads and activities; unticked, nothing is stored and the integration works directly (assistant tools, call notes). Disconnecting withdraws consent and deletes the copied data.

What the agent may do is set per agent: **Agents** > the agent > **Integrations** > the integration's settings.

* **Create orders**
* **Catalog** — search products while answering
* At least one must be on.

**API:** [api.happ.tools/reference](https://api.happ.tools/reference)

## Next [#next]

* [CRM](/docs/integrations/crm) — all CRM integrations
* [Tools](/docs/agents/tools) — what the agent calls mid-conversation