# Uspacy

Connect Uspacy so the agent finds contacts, creates leads or deals and logs calls

> Full REST + WebSocket API reference: https://api.happ.tools/reference

Uspacy is a Ukrainian CRM and business workspace. Connected, the agent finds the contact by phone, creates a lead or a deal, searches the catalog and logs calls.

## Before you start [#before-you-start]

* **Incoming webhook in Uspacy** — **Automation** > **Incoming webhooks**, with CRM access ([how to create one](https://uspacy.com/support/knowledgebase/webhooks-how-does-it-work-en/)).

## Connect [#connect]

1. **Integrations** > **Add Integration** > **Uspacy**.
2. Paste the **Incoming webhook URL** and click **Connect**.

| Field                | Value                                                                                           |
| -------------------- | ----------------------------------------------------------------------------------------------- |
| Incoming webhook URL | `https://<portal>.uspacy.ua/company/v1/incoming_webhooks/run/…` (also `.eu`, `.com`, `.com.br`) |

## After connecting [#after-connecting]

The card shows your Uspacy portal.

**I agree that Happ receives and stores this CRM's data** — optional. Ticked, Happ syncs contacts, deals, leads and activities; unticked, nothing is stored and the integration works directly (assistant tools, call notes). Disconnecting withdraws consent and deletes the copied data.

The card's menu also has **CRM call triggers**, **Copy webhook URL**, **Rotate webhook** and **Webhook logs** — for calls started by CRM events.

What the agent may do is set per agent: **Agents** > the agent > **Integrations** > the integration's settings.

* **Customer search** — find the customer by phone mid-conversation
* **Create** a lead or a deal, in the funnel and stage you pick (a funnel is required)
* **Log calls** — write each call into the CRM, optionally with the full transcript

**API:** [api.happ.tools/reference](https://api.happ.tools/reference)

## Next [#next]

* [CRM](/docs/integrations/crm) — all CRM integrations
* [Tools](/docs/agents/tools) — what the agent calls mid-conversation