# Notifications

Alert a client's team in Telegram or log events to Google Sheets when AI hands off

> Full REST + WebSocket API reference: https://api.happ.tools/reference

Alert the team the moment a conversation needs a human — push to Telegram or log events to Google Spreadsheets. Both connect from the **Integrations** catalog; there's no separate notifications settings page.

<NotificationsPageDemo />

## Telegram push [#telegram-push]

Recommended for handoff alerts (see [AI Control & Human Handoff](/docs/ai-control)).

1. **Integrations** → **Connect** on **Telegram push notifications**.
2. The modal shows a **6-digit one-time code** — copy it.
3. Click **Open bot** — opens the Happ Telegram bot with the code prefilled.
4. Send `/start`. The bot verifies the code, the integration activates, and the modal closes itself.

No bot token or channel ID — the bot is operated by Happ, and the code links it to your company. The code is single-use; if the modal closes early, reopen the flow for a fresh one.

When the AI calls the `turnOffAiMode` tool ([Built-in Tools](/docs/tools#built-in-tools)), AI mode is disabled and the team is instantly alerted in Telegram; a manager picks up in the [dashboard](https://my.happ.tools) or [mobile app](/docs/mobile-app).

## Google Spreadsheets [#google-spreadsheets]

Log events to a sheet for tracking, lead capture, call records, and custom reporting.

1. **Integrations** → **Connect** on **Google Spreadsheets**.
2. Enter your **Google account email** in the modal and confirm.
3. Authorize access to that account when prompted.

Email only — no toggles or thresholds.

**API:** [api.happ.tools/reference](https://api.happ.tools/reference)

## Next [#next]

* [AI control](/docs/ai-control) — when AI hands off
* [Webhooks](/docs/integrations/webhooks) — custom event delivery
* [Integrations](/docs/integrations) — the full catalog