# Happ Platform — documentation

> Multi-channel AI assistant platform: connect chat + voice channels, configure assistants, tools, knowledge, and integrations.

## API
- [OpenAPI specification](https://api.happ.tools/api/swagger-json): machine-readable REST API contract — load this into your AI tool to generate integration code.
- [Interactive API reference](https://api.happ.tools/reference): human-readable API explorer (Scalar).

## LLM-friendly formats
- [llms-full.txt](https://docs.happ.tools/llms-full.txt): all documentation pages in one Markdown file.
- Per-page Markdown: prefix any docs URL path with /llms.mdx and append .md (e.g. https://docs.happ.tools/llms.mdx/en/docs/quickstart.md).

## Docs
- [AI Assistants](https://docs.happ.tools/en/docs/assistants): Configure the AI agent that answers your client's customers across every channel
- [AI Control & Human Handoff](https://docs.happ.tools/en/docs/ai-control): Control when the AI answers and when a human operator takes over the chat
- [API Reference](https://docs.happ.tools/en/docs/api): REST + WebSocket API for assistants, chats, knowledge, tools, phones, and webhooks
- [Account Management](https://docs.happ.tools/en/docs/account): Sign in, manage the operator profile, and invite your client's team to one workspace
- [Analytics & Metrics](https://docs.happ.tools/en/docs/analytics): Track assistant performance, conversation volume, and token spend at a glance
- [Billing & Plans](https://docs.happ.tools/en/docs/billing): Pick a tariff per client by conversation volume, set the cycle, and track token usage
- [Binotel](https://docs.happ.tools/en/docs/voice/providers/binotel): Connect Binotel so calls flow into Happ with transcription, AI scoring and analytics
- [CRM](https://docs.happ.tools/en/docs/integrations/crm): Connect a client's CRM so conversations and contacts stay in sync from one catalog
- [Channels](https://docs.happ.tools/en/docs/channels): Connect your client's messengers — Telegram, Instagram, WhatsApp, Facebook, Viber — to one AI assistant
- [Chats](https://docs.happ.tools/en/docs/chats): One inbox for every channel — let operators watch the AI and take over when needed
- [Companies & Workspaces](https://docs.happ.tools/en/docs/companies): Give each client their own isolated workspace for assistants, chats, and billing
- [FAQ](https://docs.happ.tools/en/docs/faq): Common questions about AI assistants, channels, billing, voice calls, and integrations on Happ
- [Facebook Messenger](https://docs.happ.tools/en/docs/channels/facebook): Connect a client's Facebook Page so its AI assistant handles Messenger chats
- [For AI Agents](https://docs.happ.tools/en/docs/ai-agents): Use Happ from Claude Code, Cursor, ChatGPT, and other AI tools — MCP server, llms.txt, OpenAPI
- [Instagram](https://docs.happ.tools/en/docs/channels/instagram): Connect a client's Instagram business account so its AI assistant handles DMs
- [Integrations](https://docs.happ.tools/en/docs/integrations): Wire a client's AI providers, CRM, webhooks, and notifications into Happ from one catalog
- [KeyCRM](https://docs.happ.tools/en/docs/integrations/crm/keycrm): Connect KeyCRM so the assistant finds buyers by phone and creates pipeline cards or orders
- [Knowledge base](https://docs.happ.tools/en/docs/knowledge): Ground the assistant's answers in your client's business instead of the model's guesses
- [Mobile App](https://docs.happ.tools/en/docs/mobile-app): Manage your AI assistants and chats on the go with the Happ mobile app
- [NetHunt](https://docs.happ.tools/en/docs/integrations/crm/nethunt): Connect NetHunt so the assistant finds contacts by phone and creates new ones in the folder you choose
- [Notifications](https://docs.happ.tools/en/docs/integrations/notifications): Alert a client's team in Telegram or log events to Google Sheets when AI hands off
- [Odoo](https://docs.happ.tools/en/docs/integrations/crm/odoo): Connect an Odoo server so the assistant finds contacts by phone and creates orders
- [Phone & SIP Setup](https://docs.happ.tools/en/docs/voice/setup): Bind the client's SIP number to an assistant for inbound voice calls
- [Phonet](https://docs.happ.tools/en/docs/voice/providers/phonet): Connect Phonet so calls flow into Happ with transcription, AI scoring and analytics
- [Quickstart](https://docs.happ.tools/en/docs/quickstart): Set up a client from zero to a live AI assistant across chat + voice
- [Ringostat](https://docs.happ.tools/en/docs/voice/providers/ringostat): Connect Ringostat so calls flow into Happ with transcription, AI scoring and analytics
- [SalesDrive](https://docs.happ.tools/en/docs/integrations/crm/salesdrive): Connect SalesDrive so the assistant finds orders by phone, creates new ones, and can read your product catalog
- [Telegram](https://docs.happ.tools/en/docs/channels/telegram): Connect a client's Telegram account so one AI assistant handles its DMs and groups
- [Telephony Providers](https://docs.happ.tools/en/docs/voice/providers): SIP providers that supply the client's phone number for voice agents
- [Tools & webhook actions](https://docs.happ.tools/en/docs/tools): Let the assistant act on your client's systems — book, look up, hand off — not just talk
- [UniTalk](https://docs.happ.tools/en/docs/voice/providers/unitalk): Connect UniTalk so calls flow into Happ with transcription, AI scoring and analytics
- [Viber](https://docs.happ.tools/en/docs/channels/viber): Connect a client's Viber bot via E-Chat so its AI assistant handles messages
- [Voice Assistant](https://docs.happ.tools/en/docs/voice): Answer the client's phone line with an AI voice agent — bookings, lookups, handoff
- [Web Widget](https://docs.happ.tools/en/docs/channels/widget): Embed an AI chat widget on a client's website, connected from the Integrations catalog
- [Webhooks](https://docs.happ.tools/en/docs/integrations/webhooks): Receive a client's chat and call events on your own endpoint, signed and verifiable
- [Welcome to Happ](https://docs.happ.tools/en/docs): Multi-channel AI assistant platform — chat and voice assistants for businesses
- [WhatsApp](https://docs.happ.tools/en/docs/channels/whatsapp): Connect a client's WhatsApp number via WaSender so its AI assistant handles messages