Voice
Answer the client's phone line with an AI voice agent — bookings, lookups, handoff
Connect a SIP phone number and an AI voice agent answers the client's calls — greeting, natural conversation, tools, and human handoff.
Connect voice
- Set up a phone number with SIP credentials (login, password, telephony URL).
- Connect a telephony provider integration (Binotel, Ringostat, Phonet, Unitalk, Stream Telecom, or Custom Calls for anything else).
- Assign an assistant configured for voice; optionally add ElevenLabs for premium voices.
- Call the number to test.
The agent can run webhook tools mid-call (bookings, lookups, CRM), trigger webhook_postcall follow-ups, and transfer to a human via the built-in turnOffAiMode tool. Calls are recorded and transcribed when the provider supports it.
Settings
| Setting | Behavior |
|---|---|
| Eagerness: Eager | Responds quickly, best for simple Q&A |
| Eagerness: Normal | Balanced timing (default) |
| Eagerness: Patient | Waits longer, best for complex questions |
| Voice | Catalogue of provider voices — ElevenLabs, Deepgram, Gemini, OpenAI, xAI; hundreds of options, the exact list depends on the connected providers |
| Codec: A-law (default) | Standard international telephony, 8000 Hz |
| Codec: μ-law | Standard North American telephony, 8000 Hz |
Next
- Set up a phone number — SIP credentials
- Telephony providers — Binotel, Ringostat, Phonet, Unitalk, Stream Telecom, ElevenLabs
- Configure tools — actions during calls
Help me solve it
Happ answers right away and hands over to a manager when needed.