Alert the team the moment a conversation needs a human — push to Telegram or log events to Google Spreadsheets. Both connect from the Integrations catalog; there's no separate notifications settings page.

Telegram push

Recommended for handoff alerts (see AI Control & Human Handoff).

1. Integrations → Connect on Telegram push notifications.
2. The modal shows a 6-digit one-time code — copy it.
3. Click Open bot — opens the Happ Telegram bot with the code prefilled.
4. Send /start. The bot verifies the code, the integration activates, and the modal closes itself.

No bot token or channel ID — the bot is operated by Happ, and the code links it to your company. The code is single-use; if the modal closes early, reopen the flow for a fresh one.

When the AI calls the turnOffAiMode tool (Built-in Tools), AI mode is disabled and the team is instantly alerted in Telegram; a manager picks up in the dashboard or mobile app.

Google Spreadsheets

Log events to a sheet for tracking, lead capture, call records, and custom reporting.

1. Integrations → Connect on Google Spreadsheets.
2. Enter your Google account email in the modal and confirm.
3. Authorize access to that account when prompted.

Email only — no toggles or thresholds.

API: api.happ.tools/reference

Next

• AI control — when AI hands off
• Webhooks — custom event delivery
• Integrations — the full catalog