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Ringostat

Connect Ringostat so calls flow into Happ with transcription, AI scoring and analytics

Ringostat generates its Auth-key on demand from the admin panel — one button, and the key is ready to paste into Happ.

Before you start

  • Active Ringostat project with call tracking set up and admin rights on the project.
  • Auth-key from the Ringostat admin (below).
  • Happ account on a plan that includes voice analytics.

Get your Auth-key

  1. In the Ringostat admin open Налаштування (Settings) > Інтеграція (Integration).
  2. Pick Ringostat API.
  3. Click Генерувати — the key appears instantly in the Auth-key field. Copy it.

The Ringostat API page — the Generate button that creates the Auth-key

Connect

  1. In Happ open Integrations > Add Integration > Ringostat.
  2. Paste the key and connect.
FieldValue
Auth KeyThe Auth-key generated on the Ringostat API page

Add the client's phone number separately under Phones — see Phone & SIP Setup.

How you'll know it's connected

The integration card shows a green Connected pill, and calls start reaching Happ straight away — with transcription, AI scoring and Voice AI available on them.

Disconnect and reconnect

To disconnect: open Integrations > Ringostat, click … next to the integration card and choose Remove.

After disconnecting:

  • New Ringostat calls stop reaching Happ.
  • All past calls, transcripts and AI scores stay in Happ.
  • The Auth-key stays valid in Ringostat. Generating a new one on the Ringostat API page replaces the old key — which also breaks any other tool using it.

To reconnect: open Integrations > Ringostat > Connect, paste the Auth-key again, then attach the integration to the assistant.

Preserved after reconnecting: integration settings (call direction, who answers, scoring rubric), the assistant binding and its prompt, and all past transcripts, scores and dashboards.

Next

Help me solve it

Happ answers right away and hands over to a manager when needed.

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