Billing & Plans
Pick a tariff per client by conversation volume, set the cycle, and track token usage
Match each client's plan to the conversation volume they handle, pick a billing cycle for the discount, and top up tokens as usage grows.
The billing page lives under the account menu (top-right): active tariff chip in the header, period selector, all plans side-by-side, and payment history at the bottom.
Pick a plan and cycle
- Open Account menu → Billing.
- Choose the billing cycle in the header — it recalculates every card's monthly price live (strike-through +
−%badge). - Click the tariff card you want.
- Confirm the new price in the header — payment is processed instantly.
Upgrades take effect immediately; downgrades at the end of the current period. Cancel from the header — access continues until period end, no early-termination fee.
| Plan | Price / month | Includes | Best for |
|---|---|---|---|
| Starter | $29 | 1 assistant, 2 channels, light usage | Pilots, proof-of-concept |
| Pro | $79 | 5 assistants, all messengers + voice, unlimited knowledge base | Growing businesses (default) |
| Business | $199 | Unlimited assistants, deep analytics, dedicated account manager | Multi-department deployments |
| Cycle | Discount | When it makes sense |
|---|---|---|
| Monthly | — | You're still evaluating |
| Quarterly | −10% | Stable usage, predictable headcount |
| Yearly | −20% | Long-term commitment, lowest per-month price |
| Status | Meaning |
|---|---|
| Active | Subscription is live and functional |
| Pending | Payment being processed |
| Inactive | Paused (e.g., payment failed) |
| Cancelled | Terminated — access until period end |
Token usage
Tokens are AI usage credits, deducted per chat session at 0.2 credits per interaction (tracked separately from raw LLM tokens). Consumption scales with conversation length, AI model (GPT-4 / Claude Opus cost more), knowledge-base vector search, and tool-call rounds.
Track it in Billing → Tokens: current balance, usage over time, and a per-message breakdown (input/output tokens, model used). Running low? Upgrade the plan, switch to efficient models (GPT-4o Mini, Gemini Flash), shorten prompts, or trim the knowledge base.
Payments
Every charge lands in the Payment history table: date, status (succeeded, pending, rejected, refunded), amount, and one-click invoice download for accounting.
Next
- Analytics & Metrics — monitor token usage and conversation volumes
- Assistants → AI Model Configuration — choose models by cost/quality
- Companies & Workspaces — billing is per company