Viber
Connect a client's Viber bot via E-Chat so its AI assistant handles messages
Connecting Viber lets your client's AI assistant answer customers messaging their Viber bot — Happ relays through the E-Chat platform.
Connect
- Create an E-Chat account and link the client's Viber business account to it.
- Integrations > Add Integration > Viber (E-Chat).
- Enter the E-Chat API credentials.
- Assign an AI assistant and activate.
Fields
| Field | Value |
|---|---|
| E-Chat credentials | API credentials from the E-Chat dashboard |
| Viber account | Viber business account configured in E-Chat |
Text, images, and stickers are supported; voice support is limited and there are no group chats.
Next
- Channels — all messengers
- Assistants — configure who answers
- AI control — toggling AI per conversation