Chats

Every conversation across Telegram, Instagram, WhatsApp, Facebook, Viber, and voice calls lands in one inbox where the operator can watch the AI work and step in at any time.

What the operator does here

• AI on/off per chat — flip the toggle to take over; the AI stops replying until you turn it back on.
• Reply by hand — the composer sends out through the same channel the customer is on.
• Read the full history — every message, role, timestamp, and token cost is preserved past the AI's context window.
• Filter by channel or AI status — to stay sane once the inbox has hundreds of open conversations.
• Live updates — MESSAGE_CREATED, CHAT_MODE_CHANGED, and CHAT_CREATED stream over WebSocket and reorder the list instantly.

API: api.happ.tools/reference

Next

• AI control — when the AI hands off automatically
• Channels — connect messengers so chats appear here
• Analytics — aggregate metrics across these conversations