LP-CRM
Connect LP-CRM so the agent creates orders with products and searches the catalog
LP-CRM is a CRM for lead-generation stores. Connected, the agent creates orders with products right from the conversation and searches the LP-CRM catalog. There is no customer search and no call log.
Before you start
- Both API keys — in the LP-CRM cabinet under Settings > System: the incoming key accepts new orders, the outgoing key lets the agent read statuses and the catalog.
Connect
- Integrations > Add Integration > LP-CRM.
- Fill in the address and both keys, then click Connect.
| Field | Value |
|---|---|
| LP CRM address | e.g. mycompany.lp-crm.biz |
| Incoming API key | 32 characters, for creating orders |
| Outgoing API key | 32 characters, for reading data |
After connecting
The card shows your LP-CRM address.
I agree that Happ receives and stores this CRM's data — optional. Ticked, Happ syncs contacts, deals, leads and activities; unticked, nothing is stored and the integration works directly (assistant tools, call notes). Disconnecting withdraws consent and deletes the copied data.
What the agent may do is set per agent: Agents > the agent > Integrations > the integration's settings.
- Create orders
- Catalog — search products while answering
- At least one must be on.
Next
Help me solve it
Happ answers right away and hands over to a manager when needed.